Privacy Policy

Impact Philanthropy values your privacy and we are committed to protecting the personal information provided in accordance with Australian privacy laws. This Privacy Policy outlines how we collect, use, disclose and protect your personal information when you visit our website and interact with us.

This privacy policy may from time to time be reviewed and updated so please check this website periodically to stay informed of any updates. All personal information collected and held by us will be governed by the most recently updated Privacy Policy.

Collection of Personal Information

We may collect personal information from you that we reasonably require and will do so lawfully when you visit our website, interact with us in person, over the phone, or via email correspondence. The information we collect from you will depend on what type of interaction you have with us but may include your name, email address, postal address, telephone number, date of birth and other contact details. You are free to choose whether to provide us with your personal information.

Under certain conditions, we may gather personal information from external sources such as credit reporting agencies. In these cases, we will ensure compliance with applicable Australian laws. We will not gather any sensitive information about you, such as information related to your race, ethnicity, political views, or religious beliefs, unless you have given your permission for such collection or if it is legally required.

How your Personal Information will be used

The personal information you provide to us is used for internal purposes only, such as answering your questions, providing information and updates, and sending you our publications. We will not share this information with any third parties without your consent. Additionally uses include:

• Processing orders you place with us and providing you with product and service confirmations.
• Responding to your inquiries or feedback about our products and services.
• Conducting, and allowing you to participate in, promotions, competitions, surveys, market research, or customer behaviour analysis.
• Promoting and marketing our current and future products and services to you and keeping you informed of upcoming events and special promotions and offers.
• Improving and developing new products and services through analysis of our current offerings.
• Fulfilling legal and regulatory requirements and enforcing our agreements, terms of business, and terms of use.
• Improving the navigation and operation of our websites.

We may also use your personal information for other purposes that will be made clear to you at the time of collection, or for purposes required or allowed by law.

How We Secure Your Personal Information

We employ industry-standard security measures to protect the personal information you provide. However, please note that no method of electronic transmission or storage is completely secure, and we cannot guarantee the absolute security of your personal information. You use our online services at your own risk.

Please be mindful of the information you choose to share in any public forums on our website. Any personal information you choose to make public could potentially be accessed by anyone, and we cannot be held responsible for any breaches of your privacy that may result from your decision to share such information.

Retention of Personal Information

We only retain your personal information for as long as is necessary to fulfill the purpose for which it was collected or as required by law. Once this information is no longer needed, we will securely destroy or de-identify it to protect your privacy. The methods for destruction or de-identification will vary depending on the type of information, the way it was collected, and how it was stored.

Third party sharing of your personal information

From time to time, it might be necessary to share your information with related companies including:

• Service providers, contractors or agents who assist us in carrying out the purposes outlined in the section “How your personal information will be used”. For instance, your contact information may be shared with a supplier to answer your inquiries regarding a specific product they offer.
• Third parties that we have informed you about at the time of collecting your personal information.
• Third parties with your express or implicit consent.

Third-Party Websites

Our website may contain links to third-party websites. When you click on these links, you will be directed to their site. We advise you to review their privacy policies and terms of use, as we are not responsible for the practices of these third-party websites.

Opt-in and out options

When we collect information from you, you may have the option to “opt-in” and agree to our use or disclosure of your personal information. You may also be given the opportunity to “opt-out” from receiving marketing communications from us. You can do so by clicking on the unsubscribe link at the bottom of an email, or by contacting us directly.

Tracking and Cookies

Cookies are small data files that our website may send to your device when you visit. These files allow us to track your activity on the site and improve our content, products, and services. Additionally, cookies help us target advertising to you and diagnose any problems with our server. If you do not wish to have information collected through cookies, you can adjust your browser settings to reject or accept them. However, please note that some features of the website may not function properly without cookies. Additionally, we may use your IP address to identify you and gather demographic information.

Access to Personal Information

You have the right to request access to your personal information that we hold. You can make this request in writing, and we may ask for proof of identification before releasing or altering your information. It is important to us that the personal information we hold about you is accurate, complete, and up-to-date. If you need to correct your information, please contact us.

Privacy questions or complaints

If you have any questions or complaints about how we handle your personal information or suspect a breach of privacy, please contact us. We will make all attempts to respond within a reasonable time.

For any queries regarding this Privacy Policy, or if you wish to opt out of receiving blogs, publications, or other correspondence, please contact:

[email protected]

We take your privacy seriously and are committed to protecting the information you entrust to us.